Quality monitoring of both the Kendra and products is a major challenge. Both this aspects are critical. Quality of Kendra in terms of manpower, behavior, timings, accounts, report submissions to head office, maintain records, up keeping of the Kendra and much more on daily basis is the most crucial thing. We ensure all this activities are implemented well in our Kendra. Next important aspect is quality of the product. One visits and purchase item from our Kendra with the hope of buying quality products. So it is organization duty to procure and sell good quality items with proper quality checks and stock in our Kendra’s. We are totally conscious of both the aspects and we ensure best shopping experience in our Kendra’s.